Avative - Notice history

All systems operational

100% - uptime

Aspen Hills - Operational

Dalmore Meadows - Operational

Harvest Hills - Operational

Jacobs Ranch - Operational

Legacy Farms - Operational

Pelican Bay - Operational

Quailhill - Operational

Saratoga Hills - Operational

Stillwater - Operational

The Ridge - Operational

ABC North - Operational

ABC South - Operational

Sergeant Court - Operational

Managed WiFi - Operational

Billing Portal - Operational

Third Party: Cloudflare DNS - Operational

Notice history

Sep 2025

No notices reported this month

Aug 2025

5G Wireless Hub Home Offline - Talus Ridge/Sunrise Meadows
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Fiber Cabinet Power Failure - Stillwater/SSOA-C
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    A technician has been dispatched. We are continuing to work on a fix for this incident.

  • Investigating
    Investigating
    We are currently investigating this incident.
Fiber Cable Maintenance
  • Completed
    August 15, 2025 at 12:45 PM
    Completed
    August 15, 2025 at 12:45 PM
    Maintenance has completed successfully.
  • In progress
    August 15, 2025 at 6:01 AM
    In progress
    August 15, 2025 at 6:01 AM
    Maintenance is now in progress
  • Planned
    August 15, 2025 at 6:01 AM
    Planned
    August 15, 2025 at 6:01 AM

    We are planning for an overnight scheduled maintenance for crews to perform fiber splicing work on a backbone cable along Mt. Saratoga Blvd. Impacted customers may experience service disruptions during this timeframe.

    This maintenance impacts customers in the following address ranges:

    Highridge: All units

    Ridgehorne: Units West of Mt. Saratoga Blvd

    The Ridge: units 878-943 Sagehill Dr.

Core Router Maintenance
  • Completed
    August 06, 2025 at 9:01 AM
    Completed
    August 06, 2025 at 9:01 AM
    Maintenance has completed successfully
  • In progress
    August 06, 2025 at 6:01 AM
    In progress
    August 06, 2025 at 6:01 AM
    Maintenance is now in progress
  • Planned
    August 06, 2025 at 6:01 AM
    Planned
    August 06, 2025 at 6:01 AM

    We are planning for an overnight maintenance window to perform routine software upgrades to our core network equipment. Customers may experience brief periods of downtime during this timeframe.

Jul 2025

Hub Home Outage - Saratoga Hills
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Cloudflare DNS Outage
  • Resolved
    Resolved

    This incident has been resolved. If you are unable to reach an internet service, we recommend power cycling your router to re-establish its internet connection.

  • Monitoring
    Monitoring

    Cloudflare has implemented a fix and we are seeing DNS lookups to 1.1.1.1 and 1.0.0.1 successfully resolve again.

  • Identified
    Identified

    Our monitoring systems have identified that Cloudflare is currently experiencing a DNS outage.

Quailhill/The Ridge - RMP Grid Power Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    There is currently a widespread power outage affecting network sites in the Mt. Saratoga neighborhood.

Jul 2025 to Sep 2025

Next