Avative - Status Page

Harvest Hills experiencing partial outage

Harvest Hills - 2 Hub Homes Offline
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
100% - uptime

Aspen Hills - Operational

Dalmore Meadows - Operational

Harvest Hills - Partial outage

Jacobs Ranch - Operational

Legacy Farms - Operational

Pelican Bay - Operational

Quailhill - Operational

Saratoga Hills - Operational

Stillwater - Operational

The Ridge - Operational

ABC North - Operational

ABC South - Operational

Sergeant Court - Operational

Managed WiFi - Operational

Billing Portal - Operational

Third Party: Cloudflare DNS - Operational

Recent notices

October 07, 2024

Harvest Hills - 2 Hub Homes Offline
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

October 06, 2024

October 05, 2024

Dalmore Meadows 5G Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

October 04, 2024

October 03, 2024

Highridge Fiber Outage
  • Resolved
    Resolved

    This incident has been resolved. We appreciate your patience and apologize for any inconvenience caused.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified the cause and are actively working on a repair. The ETA for service restoration is 9:20am Mountain.

  • Investigating
    Investigating

    We are currently investigating an incident affecting some customers in the Highridge Subdivison.

Highridge Fiber Network Maintenance
  • Completed
    October 03, 2024 at 1:30 PM
    Completed
    October 03, 2024 at 1:30 PM

    The maintenance work has concluded successfully.

    If you are unable to connect to the Internet, please power cycle your WiFi Router by unplugging the power cable for 30 seconds and then plug back in. If this does not restore service, please contact us to report an issue.

  • In progress
    October 03, 2024 at 7:00 AM
    In progress
    October 03, 2024 at 7:00 AM
    Maintenance is now in progress
  • Planned
    October 03, 2024 at 7:00 AM
    Planned
    October 03, 2024 at 7:00 AM

    We are planning a scheduled maintenance to perform work on our fiber lines within the Highridge subdivision. Affected customers may experience short periods of downtime during this window.

October 02, 2024

October 01, 2024

Show notice history