Avative - Jacobs Ranch - 1 Hub Home Offline – Incident details

All systems operational

Jacobs Ranch - 1 Hub Home Offline

Resolved
Partial outage 10 %
Started about 2 months agoLasted 31 minutes

Affected

Internet Service

Partial outage from 5:17 PM to 5:48 PM

Jacobs Ranch

Partial outage from 5:17 PM to 5:48 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    A technician has been dispatched.

  • Investigating
    Investigating

    We are currently investigating a fiber cut incident affecting 1 5G Wireless hub home in Jacobs Ranch.