Harvest Hills 5G - 1 Hub Home Offline - Incident details

Resolved

Partial outage

Started over 2 years agoApril 29, 2024Lasted about 1 hourApril 29, 202411:39 PMApril 30, 202412:29 AMUTC

Affected

Internet Service

Harvest Hills

Updates

Resolved
April 30, 2024 at 12:29 AMUTC
Resolved
April 30, 2024 at 12:29 AMUTC
This incident has been resolved.
Monitoring
April 30, 2024 at 12:16 AMUTC
Monitoring
April 30, 2024 at 12:16 AMUTC
We implemented a fix and are currently monitoring the result.
Identified
April 29, 2024 at 11:53 PMUTC
Identified
April 29, 2024 at 11:53 PMUTC
A technician has been dispatched. Estimated time of service restoration for affected customers is 7:03pm MDT.
Investigating
April 29, 2024 at 11:39 PMUTC
Investigating
April 29, 2024 at 11:39 PMUTC
We are currently investigating this incident.

Avative - Harvest Hills 5G - 1 Hub Home Offline – Incident details