5G Equipment Outage - Jacob’s Ranch - Incident details

Resolved

Partial outage

Started almost 2 years agoNovember 02, 2024Lasted about 1 hourNovember 02, 202411:51 PMNovember 03, 202412:38 AMUTC

Affected

Internet Service

Jacobs Ranch

Updates

Resolved
November 03, 2024 at 12:38 AMUTC
Resolved
November 03, 2024 at 12:38 AMUTC
This incident has been resolved.
Identified
November 03, 2024 at 12:22 AMUTC
Identified
November 03, 2024 at 12:22 AMUTC
We are continuing to work on a fix for this incident.
Investigating
November 02, 2024 at 11:51 PMUTC
Investigating
November 02, 2024 at 11:51 PMUTC
An equipment issue is currently affecting approximately 32 customers. We are currently investigating this cause of this incident.

Avative - 5G Equipment Outage - Jacob’s Ranch – Incident details